Complaints Policy

If you have a complaint, you can contact customer service by email at info@bookieco.com.cy or call +357 24400240. Our customer service officers are available from 9:00 - 00:00.

In case for some reason, you are not satisfied with the resolution of your complaint, you can contact the National Betting Authority of Cyprus Digeni Akrita 83, 1070, Nicosia. Call Center: +357 22881800. Email: complaints@nba.gov.cy or click this link: ΕΠΙΚΟΙΝΩΝΙΑ – National Betting Authority (nba.gov.cy)